Shipping policy.

Shipping PolicyProcessing Time:

Orders are typically processed and shipped within 3 - 7 business days from the date of purchase. However, due to everything being handmade and possible high volumes of orders during peak season, it can take up to 10 business days.

Shipping Confirmation:

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information. Please allow up to 24 hours for the tracking information to update.

Delivery Times:

Delivery times may vary depending on your location and the shipping method selected. Generally, domestic orders are delivered within 3-7 business days after shipment. Please note that we cannot guarantee delivery dates as they are estimates provided by the shipping carrier.

Shipping Address:

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses due to customer error.

Lost or Damaged Packages:

In the event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order.

Returns and Exchanges:

For information regarding returns and exchanges, please refer to our Returns Policy.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at nikki@byondtheshutter.com